Frequently asked questions
13.03.2023Below you will find the most frequently asked questions about the website, bonus streams, and more. If you have any other questions, feel free to send us an email or join the Discord server and ask your question there. All information is subject to change without notice.
How do I receive my bonus?
Once you have found a suitable bonus, all you need to do is claim it. Simply click on the "CLAIM BONUS" button and you will be taken to the casino where you can enter your bonus code. Sign up and make your first deposit. The bonus will be credited to your account automatically, or you may need to activate it yourself.
If you do not receive the bonus, please contact us or our Live Support at the Casino. Please also make sure that you have disabled your AdBlocker in your browser if you use one.
What types of bonuses are there?
1. Sticky Bonus
The sticky bonus is an effective method of combining real money with bonus balance. Depending on the bonus conditions, you may be required to complete this process several times. However, there is no cause for concern. Once the requisite amount has been successfully implemented, a payout will be made. This will result in a beneficial combination of real money and bonus, and you will be able to make a payout once the requisite wagering has been met.
2. Non-Sticky
A non-sticky bonus allows players to enjoy the benefits of the bonus without being constrained by the usual bonus conditions. This means that players can first play with their real money and then withdraw any winnings they make without having to meet any bonus conditions. We are confident that this bonus will meet your expectations.
3. Wager-Free Bonus
Upon winning in real money, you may immediately cash out. Should you win in bonus money, you may then cash out, deducting the original bonus balance. Furthermore, players have the option of earning real money in bonus money and subsequently redeeming it directly.
4. No Deposit Bonus
A bonus that is awarded to the player immediately upon registration. Typically, the bonus amount is between €5 and €20, provided by the casino. This allows players to win and pay out real money without any risk.
What is a Wager?
The wager specifies the frequency with which a bonus must be wagered. For instance, the wagering requirement for a bonus is 30x. The bonus balance must be wagered 30 times before it can be paid out in real money. To illustrate, if we deposit $100 with a 100% bonus, the wagering requirement is 30x. Consequently, our balance is $200, and we must wager $3000 to be able to finally pay out.
How much bonus credit do I get?
Our website offers a variety of bonus programs, the primary distinction between which is the amount of the bonus. Our site offers bonuses ranging from 100% to 500%. The amount of the bonus and the maximum bonus allow you to ascertain the amount of credit you will receive with your deposit. To illustrate, if you were to receive a 200% bonus and plan to deposit $100, Please be advised that the bonus balance is now precisely $200 (200% of $100), in addition to your deposit. In conclusion, you will have a total of $300 in credit to utilize for your gaming activities.
It is also important to consider the maximum bonus amount. This process ensures that the bonus balance does not exceed the maximum bonus amount. A deposit of $250 with a 200% bonus and a maximum bonus of $500 would result in a total balance of $750.
As a general rule, the higher the bonus, the smaller the maximum bonus value. For instance, all 300% bonuses on our site have a maximum bonus of $250, while some 100% bonuses have a maximum bonus of up to $1,000.
How can I collect points?
To earn points, be active in the stream. Every minute, a new set of points is released. In the case of a significant win, for instance a 1000x win, each viewer will receive 100 points. Additionally, points are awarded for participation in various events. For instance, the tournament winner receives points, and in the Guess the Bonus Hunt balance, the individual who provides the correct guessing result is awarded points.
Points can be redeemed for a variety of items available in the store.
How can I contact you?
You can always write me questions on Discord in the general chat or write me a direct message, otherwise you can also do this via Instagram. For business inquiries please write an e-mail to gambling.ger@gmail.com.
